Taking into account the highest possible transparency and quality of communication and reported data, this report has been prepared under the international guidelines of the International Integrated Reporting Council. This year’s edition is also consistent with the Global Reporting Initiative (GRI) reporting guidelines in the version of Standards and the Global Compact principles.
In 2018, we continued to pursue our strategy, which always puts the clients in the centre of our attention and urges us to focus on their needs at any time and in any situation. Furthermore, our activities were still based on unique internal standards and regulations, including the Code of Conduct, the mBank Employee Values and Behaviour Model, the CSR Strategy, as well as the external Code of Ethics in Banking. As a result, we combined excellent financial results with improvements to our corporate responsibility and sustainability approach. Our achievements in both these areas are confirmed by mBank’s participation in the RESPECT Index of the Warsaw Stock Exchange.