mAccelerator has been the first investment fund in Central and Eastern Europe supporting the development and commercialization of new technologies. It was equipped with a budget of EUR 50 million (an equivalent of over PLN 200 million). The fund invests in start-ups which later should become partners for financial institutions from around the world. It focuses on cybersecurity, biometrics, robotic process automation (RPA), artificial intelligence and digital marketing (in particular chatbots and communicators).
With Bot4Business and SaveCart added in 2018, the fund’s portfolio is now composed of four companies:
- Centrum Bezpieczeństwa Cyfrowego – a provider of cybersecurity solutions based on passive biometrics and 24/7 customer support in the area of online security;
- Digital Teammates – a company specialising in RPA;
- Bot4Business (B4B) – an AI-powered messaging platform;
- SaveCart – a developer of personalised offers from online shops.
B4B has been developing a platform for communication with clients via messaging apps (such as Messenger and Viber). The platform is supported by artificial intelligence and suggests consultants how to answer clients’ questions. B4B provides the service to an entity from the cybersecurity industry and is in the process of acquiring another client.
SaveCart has created a client activity monitoring tool that examines client preferences and builds behavioural profiles. It uses the data to send clients real time ads, messages and shopping recommendations.
In December 2018, mBank launched a behavioural user verification pilot programme in cooperation with Centrum Bezpieczeństwa Cyfrowego. It analyses a user’s interactions with the computer or mobile device, i.e. mouse and keystroke dynamics. After the trial phase the service will be made available to all clients and will constitute an additional security element. The bank will check the identity of the user who logged into the system and will be able to immediately respond to security threats.