The Corporates and Financial Markets segment serves 26,476 corporate clients including:

K1 – large enterprises K2 – mid-sized enterprises K3 – small enterprises
annual sales exceeding PLN 1 billion and non-banking financial institutions annual sales of PLN 50 million – PLN 1 billion annual sales below PLN 50 million, full accounting
2,319 clients 8,211 clients 15,946 clients

The service is performed via, i.a. a network of 46 dedicated branches.

mBank Group’s offer of products and services for corporate clients focuses on:

  • traditional banking products
    • corporate accounts
    • domestic and international money transfers
    • payment cards
    • cash services
    • liquidity management products
  • corporate finance products
  • hedging instruments
  • equity capital market (ECM) services, debt capital market (DCM) instruments, mergers and acquisitions (M&A)
  • leasing i factoring.

The segment comprises two areas:

Corporate and Investment Banking

Financial Markets

Key financial data of Corporates and Financial Markets (at the end of 2019):


Share in pre-tax profit

780.9 PLN M

Pre-tax profit

2,165.9 PLN M

Total income

Key business data

2015 2016 2017 2018 2019
Clients (thousand) 19.6 20.9 22.0 23.7 26.5
Branches (pcs) 51 45 46 46 46
Loans to corporate clients (PLN M) 33,447 34,174 37,942 44,233 47,786
Deposits of corporate clients (PLN M) 34,424 37,383 34,590 35,346 38,138
  • Increase of core income by 14.6% in comparison with 2018.
  • Increase in corporate loans by 8.0% year on year.
  • Record acquisition of 2.8 thousand of new corporate clients.
  • Keeping Net Promoter Score (NPS) for corporate customers who indicated mBank as their main bank, at the high level of 41, close to the previous year’s performance (market average at 17)1.
  • Increase in mBank’s market shares in loans to enterprises from 6.6% in 2018 to 7.5% at the end of 2019.
  • Increase in mBank’s market shares in deposits of enterprises from 9.0% in 2018 to 9.9% at the end of 2019.
  • The Administrator’s Centre in the electronic banking system mBank CompanyNet enabling clients to easily manage users and rights.
  • Launching of new packaged deals for SMEs and creating a team of remote advisors.

1 Source: Kantar Polska, August 2019.

Corporate and Investment Banking

Financial results

The Corporate and Investment Banking segment generated a profit before tax of PLN 629.1 million in 2019, which represents an increase by PLN 83.4 million, i.e. 15.3% year on year.

PLN M 2018 2019 Change
in PLN M
in %
Net interest income 922.8 1,066.6 143.8 15.6%
Net fee and commission income 456.7 513.9 57.1 12.5%
Net trading income 252.8 275.9 23.2 9.2%
Other income 0.2 1.3 1.2 644.8%
Net other operating income/expense 34.0 19.0 -15.0 -44.1%
Total income 1,666.5 1,876.7 210.3 12.6%
Net impairment losses and fair value change on loans and advances -238 -282.1 -44.1 18.5%
Overhead costs and depreciation -728.8 -791.0 -62.2 8.5%
Taxes on Group’s balance sheet items -153.9 -174.5 -20.6 13.4%
Profit before tax of Corporates and Investment Banking 545.7 629.1 83.4 15.3%


The profit before tax of Corporate and Investment Banking in 2019 was driven by the following factors:

Compared with the previous year (+PLN 210.3 million, i.e. 12.6%):

  • net interest income grew by PLN 143.8 million, i.e. +15.6%, mainly due to higher credit margins and increased credit volumes,
  • net fee and commission income increased by PLN 57.1 million, i.e. 12.5% mainly thanks to higher credit-related commissions resulting from a substantial increase of loans origination, higher commissions from bank accounts and money transfers and increased commissions from guarantees granted and trade finance commissions;

by PLN 62.2 million, i.e. 8.5%, to a significant extent resulting from higher contribution to the Bank Guarantee Fund

by PLN 44.1 million, i.e. 18.5% compared with 2018

at PLN 174.5 million, +PLN 20.6 million or 13.4% year on year.

Activity of Corporate and Investment Banking segment in numbers (mBank only)

31.12.2017 31.12.2018 31.12.2019 Annual change in %
Number of corporate clients 22,048 23,706 26,476 11.7%
K11 2,093 2,193 2,319 5.7%
K21 7,088 7,520 8,211 9.2%
K31 12,867 13,993 15,946 14.0%
Loans to corporate clients, including: 23,010.6 25,635.6 28,962.4 13.0%
K1 5,316.9 7,052.8 7,307.1 3.6%
K2 14,529.7 15,745.6 18,685.1 18.7%
K3 2,973.0 2,519.1 2,840.9 12.8%
Reverse repo/buy sell back transactions 57.1 200.3 13.4 -93.3%
Other 133.8 117.9 115.9 -1.8%
Deposits of corporate clients, including: 31,068.5 32,987.4 35,216.0 6.8%
K1 11,999.2 12,765.2 12,434.0 -2.6%
K2 13,483.3 13,048.9 14,934.4 14.4%
K3 5,079.0 5,993.2 7,079.4 18.1%
Repo transactions 82.6 713.1 175.4 -75.4%
Other 424.4 467.1 592.9 26.9%

1Due to the customer re-segmentation in 2019, corporate customer, loans and deposits data is incomparable year on year.

The year 2019 saw an increase in corporate loans and deposits. The corporate loans market grew by 2.6% year on year, whereas the corporate deposits market expanded by 9.7%. mBank outperformed the market with its loan and deposit volumes up by 17.0% and 20.9%, respectively. At the end of 2019 mBank’s shares in the market for corporate loans and deposits reached 7.5% and 9.9%, respectively.

In 2019 the bank further intensified its efforts to attract new corporate clients, which resulted in high acquisition of new companies: the corporate client base (K1, K2 and K3) grew by 2,770 companies year on year to 26,476. Consequently, client acquisition grew by 11.7% year on year. Successful client acquisition pushed current account deposits held with mBank up to PLN 24.8 billion at the end of 2019, which represents an increase by 14.9% year on year. The high volume of current deposits is a springboard for continued development of transactional banking, which is of special relevance to the bank due to its growth potential and further tightening of cooperation with clients. Interestingly, the number of factoring clients grew by 37.5% compared with 2018.

In 2019 the bank conducted another Corporate Client Satisfaction Survey. It is a relationship exercise designed to comprehensively assess clients’ cooperation with the bank. We believe that feedback from clients is a highly valuable indicator of measures that should be taken in order to enhance our image as a bank offering the very best solutions for demanding corporate clients. When measuring customer satisfaction, our key focus is always on the Net Promoter Score (NPS). The NPS for corporate clients who indicated mBank as their main bank stood at 41, which is similar to the previous year’s figure. mBank fared much better than the market average of 17 (source: Kantar Polska, August 2019). The most important element of the NPS programme is the closed-loop feedback process: mBank advisers talk to representatives of the surveyed corporate clients immediately after the survey to collect more detailed feedback and uncover the reasons for detractors’ reluctance to recommend the bank and for promoters’ willingness to suggest mBank to their business partners.

The sound level of NPS in the Corporate and Investment Banking segment is a result of active measures taken as part of the mSatisfaction project (“mSatysfakcja”). The main goal of this initiative is to increase the level of genuine satisfaction with mBank’s offer and services among corporate clients, listen to clients, and improve their relationship with the bank in the context of promoting one of the most significant values fostered by mBank – empathy towards clients.

The mSatysfakcja project involves, among others, transactional surveys. We ask clients how satisfied they are with individual products and processes offered by mBank and how likely they are to recommend them.

2019 saw further growth and development in the small and medium-sized enterprises segment (SME – K3), as evidenced by a 37% year-on-year upturn in the number of new clients. Advanced corporate banking services coupled with state-of-the-art tools, including the modern electronic banking system mBank CompanyNet, were highly popular with clients. Digitalisation processes enable greater self-service for current account holders. The state-of the-art electronic banking system features, in particular the Administrator’s Centre enabling clients to easily manage users and rights. This solution has already been used by as many as 60% of SME clients. In addition, the Virtual Branch allows clients to apply for products and services.

mBank’s initiatives and actions introduced so far in the K3 segment have been well received by clients, which is reflected by customer satisfaction survey results (NPS of 37 for entrepreneurs that indicated mBank as their main bank). In addition, the proportion of corporate clients satisfied or very satisfied with mBank’s services stood at 75%, which is similar to last year’s figure (source: Corporate Client Satisfaction Survey – K3 Segment, September 2019).

In order to respond to challenging market conditions, mBank has been continuously enhancing its SME customer service processes and adjusting its product portfolio to client needs and the legal environment.

For example, we launched new packaged deals for SMEs. Clients can choose from three deals offering key banking products and services (Growth (“Rozwój”), Balance (“Równowaga”) or World (“Świat”), depending on which suits their business best. More than 60% of clients have already chosen to take this offer.

We introduced a new customer service model dedicated to business clients who have so far not been actively using banking products or seeking support from advisors. The new service is provided by a team of virtual advisors entitled to render the services of traditional advisors. Thanks to this new solution every SME client, regardless of the scale of business, can receive help from advisors and gets in touch with the bank more readily. 2019 was the second year when Corporate Banking launched an offer dedicated to the Great Orchestra of Christmas Charity (WOŚP). As part of the campaign entitled You Don’t Grow Out of Good Things (“Z dobrych rzeczy się nie wyrasta”) 228 corporate clients decided to open an account with mBank and donate all bank account and transfer fees due for the period from January to June 2019 to WOŚP.

mBank’s Corporate Banking was awarded by the Global Finance international magazine and took top spot in two categories: the World’s Best Treasury and Cash Management Banks and Providers 2019 and the Best Corporate Digital Bank 2019. Furthermore, the bank was also named the best digital bank for corporates in Central and Eastern Europe in the World’s Best Corporate/Institutional Digital Banks 2019 contest.

The Cashless Poland Foundation (Fundacja Polska Bezgotówkowa) once again recognised mBank for its efforts to promote cashless payments in Poland. The bank was awarded in the category of entities with the highest sales of contracts under the Cashless Poland Programme in 2019.

In October 2019 the Euromoney magazine announced the results of its annual survey in which clients assessed the quality of services offered by their banks. Once again mBank was among the leaders of the Euromoney Cash Management Survey and ranked second in Poland in the Best Services category. The financial services offered by banks were assessed by finance managers – CFOs, treasurers and accountants. mBank has been at the top of this league table for several years, which shows clients’ appreciation for the quality of services, innovative solutions, and personalized approach offered by the bank.

In H1 2019 mBank was also a laureate of the Financing Bank of the Year award of the Polish Private Equity and Venture Capital Association (Polskie Stowarzyszenie Inwestorów Kapitałowych, PSIK) for its achievements on the Polish private equity/venture capital market. In the Financing Bank of the Year category mBank was also awarded the Investment Diamonds prize for the most professional bank supporting investment.

The key objective of Corporate and Investment Banking is to continue the dynamic growth in the K3 segment and maintain a strong position in the K2 segment. Moreover, we put an even greater focus on streamlining processes, simplifying documentation, and introducing improvements to enhance our clients’ everyday comfort. The solution enabling clients to cross-check accounts against the white list of VAT payers developed in 2019 can serve as an example. Starting from 2020, a new law provides for sanctions for corporate clients transferring more than PLN 15,000 to an account not included on the white list. On January 7, 2020, mBank enabled its clients to cross-check the accounts of their beneficiaries against the white list in mBank CompanyNet. The service is free of charge regardless of the transfer amount. This way mBank responds to the needs of its clients and makes doing business in the ever-changing legal environment easier for them. Digital Client Onboarding („Cyfrowy onboarding Klienta – COBRA”) is another innovative project launched at mBank to digitalise the client onboarding process. The project will deliver an electronic sales platform offering the majority of transactional banking products, in particular bank accounts, payment cards or cash service, and facilitating innovative interactions with clients. The primary goal of the project is to add real value to clients by reducing the time needed to open a corporate account with the bank and by digitalising the process, i.e. getting rid of paper applications, agreements, and signature specimen cards. The project is expected to boost efficiency by creating an acquisition process that reduces the workload for advisors and by migrating all the processes operated by advisors to one single system.

Products and services on offer

The value of loans granted by mBank to corporate clients (excluding reverse repo transactions) stood at PLN 28,949.0 million at the end of 2019, representing an increase of 13.8% year on year.

PLN M 31.12.2017 31.12.2018 31.12.2019 Annual change
Loans to corporate clients 1 22,954 25,435 28,949 13.8%
Loans to enterprises 2 21,969 24,616 28,797 17.0%
Loans granted to local governments 550 360 200 -44.3%
Market of loans to enterprises 3 344,882 374,356 383,965 2.6%
mBank’s share in the market of loans to enterprises 6.4% 6.6% 7.5%

1 The bank, excluding reverse repo transactions.

2 NBP category which ensures comparability of results of the banking sector.

3 Position was changed compared to the Management Board Report on Performance of mBank S.A. Group in 2018 resulting from an update of data by NBP.

The value of corporate deposits at mBank (excluding repo transactions) stood at PLN 35,040.6 million at the end of 2019, representing an increase of 8.6% year on year.

PLN M 31.12.2017 31.12.2018 31.12.2019 Annual change
Corporate deposits 1 30,986 32,274 35,041 8.6%
Deposits of enterprises 2 27,909 27,099 32,770 20.9%
Deposits of local governments 506 267 164 -38.5%
Market of deposits of enterprises3 291,941 301,012 330,081 9.7%
mBank’s share in the total deposits of enterprises 9.6% 9.0% 9.9%

1 The bank, excluding repo transactions.

2 NBP category which ensures comparability of results of the banking sector.

3 Position was changed compared to the Management Board Report on Performance of mBank S.A. Group in 2018 resulting from an update of data by NBP.

mBank’s Corporate and Investment Banking offers structured and mezzanine financing, in particular, for mergers and acquisitions and investment projects, including renewable energy projects (wind farms and photovoltaic). In 2019, mBank co-financed around 75 projects as part of bilateral and syndicated agreements (including 12 renewable energy projects), providing clients with approx. 135 credit risk products. The bank’s new exposure under syndicated and bilateral products stood at PLN 7,091.4 million (including approx. PLN 660 million in the renewable energy industry).

The bank continued to execute in the Portfolio Guarantee Line De Minimis (PLD) Agreement as part of the government’s “Supporting Entrepreneurship through BGK Sureties and Guarantees” programme. As at December 31, 2019, the limit utilisation level reached PLN 2,492.2 million.

On June 25, 2018, mBank signed another Portfolio Guarantee Line De Minimis Agreement (PLD-KFG), being a continuation of the previous agreement (PLD), with an allocated limit for guarantees at PLN 2,700 million. As at December 31, 2019, the limit utilisation level reached PLN 1,054.3 million.

mBank continued to offer the portfolio guarantee line with a counter-guarantee provided by the European Investment Bank under the COSME programme (a European Union programme for the competitiveness of enterprises running from 2014 to 2020). The BGK guarantee limit for mBank stands at PLN 780 million. As at December 31, 2019, the limit utilisation level reached PLN 648.4 million.

On July 10, 2019, the bank signed a new agreement with the European Investment Bank (EIB) on opening a EUR 125 million credit line (SMEs and MID-CAPs and Climate Actions) dedicated to financing projects and liabilities related to the production cycle of SMEs (entities with fewer than 250 employees) and MID-CAPs (entities with a headcount ranging from over 250 to fewer than 3,000 employees). One-third of the credit line will be allocated to climate action projects.

The share of mBank in the non-treasury debt market as the end of November 2019 is presented in the table below.

Short-term debt Corporate debt Mid-term bank debt
mBank (PLN M) 1,225.0 7,934.0 14,433.1
Market (PLN M) 13,339.8 65,714.3 60,688.4
Market share 9.2% 12.1% 23.8%
Market position #3 #3 #1

The largest transactions in 2019 included the placement of Bank Gospodarstwa Krajowego worth a total of PLN 1,925 million. We placed also covered bonds of mBank Hipoteczny worth PLN 100 million and its bonds worth a total of PLN 65 million.

In the corporate bonds market, the bank carried out a series of new significant issues, i.e.:
Dino Polska S.A. (PLN 170 million), EFL S.A. (total of PLN 164 million), Kruk S.A. (PLN 115 million), Echo Investment S.A. (PLN 100 million), Robyg S.A. (PLN 100 million), Archicom SA (PLN 60 million).

Cash management is an area of Corporate Banking offering state-of-the-art solutions to facilitate planning, monitoring, and management of highly liquid assets, cash processing, as well as electronic banking. The solutions streamline daily financial operations, enhance effective cash flow management, and help to optimise interest costs and income.

mBank’s vast and ever-expanding range of cash management products and services supports long-term relationships with clients. It is reflected by the following data:

Number of outgoing foreign transfers +9.6%
Number of incoming foreign transfers +11.3%
Number of corporate cards +12.3%
Number of active mCompanyNet users +8.0%

In 2019 mBank added new functions for electronic banking users. Now, everyone who visits our Virtual Branch can apply online for a new payment card, for changing their company’s details (name, address of the registered office, correspondence address), for an auditor’s opinion, for reimbursement of a mistaken payment, for changing the fees account, for opening a sub-account, for a bank reference, etc. Another improvement is the electronic mismatch report for closed cash deposits featured in mBank CompanyNet.

mBank has a wide range of user-friendly and secure solutions integrating the online banking system with companies’ software. On July 1, 2019 mBank CompanyNet was integrated with the systems of Comarch – ERP Optima and ERP XL. Clients who use the systems of Comarch and mBank CompanyNet can directly exchange data with the bank. They can also check their account balance, authorise transfers, and import their transfer history (the transfers are then booked accordingly by Comarch’s system).

Thanks to the SWIFTNET Korpo service, corporate clients of mBank registered in the SWIFT network can access their mBank accounts via this network. In 2019 mBank introduced the mass payment feature to SWIFTNET Korpo, whereby the procedure for executing orders is based on the rules of executing mass orders applicable in mBank CompanyNet.

In 2019 mBank was the provider of transactional and cash service at the 27th grand finale of the Great Orchestra of Christmas Charity. The bank’s support included, among others: processing of cash payments made by WOŚP collection centres, settlement of transactions made using POS terminals used by WOŚP volunteers, identification of incoming transfers and mBank Connect integration services providing the foundation with effective access to donated funds. In addition, mBank accepted and handled other valuables (e.g. jewelry) put by donors in the collection boxes. The collection centres were also equipped with coin and banknote counters. When providing the services, the bank complied with the highest security standards. Transactional and cash service of the 27th grand finale of the Great Orchestra of Christmas Charity was a major undertaking. mBank’s transactional banking supported 1,700 collection centres and over 120,000 volunteers participating in the event across Poland with:

  • 20 big cash sorters,
  • over 400 coin counters,
  • over 350 secure transports of cash,
  • payment terminals for over 430 volunteers and over 300 terminals in mBank’s branches.

mBank used the experience gained last year to provide transactional and cash service at the 28th grand finale of the Great Orchestra of Christmas Charity in 2020.

In line with the requirements of PSD2, mBank enabled all registered Third Party Providers (TPP) to use an open API. Detailed information on the services for corporate clients introduced at mBank in relation with PSD2 is available at Bank’s page.

To address the needs of businesses and the market, mBank develops a service called the smart cash deposit machine. When integrated with a company’s internal system and mBank’s online banking, the solution allows for depositing cash and booking payments in real time without leaving the company’s premises. The service has been increasingly popular with our clients: 186 deposit machines were set up in 2018 compared with 262 machines in 2019 (up by 41% year on year). Each product is tailored to the needs and nature of a given business. Furthermore, to address the unique demands of its clients, mBank also offers a more complex machine consisting of a cash recycler which dispenses particular banknotes, and a cash deposit machine which allows clients to deposit their revenue. The service is also available in the standard version featuring basic functionalities, dedicated to less demanding clients.

Financial Markets

Financial results

In 2019 the Financial Markets segment generated a profit before tax of PLN 151.8 million compared with PLN 83.4 million posted in 2018, marking an increase by PLN 68.4 million, i.e. 82.0%, year on year.

PLN M 2018 2019 Change
in PLN M
in %
Net interest income 253.5 235.5 -18.0 -7.1%
Net fee and commission income -10.1 -16.3 -6.3 62.7%
Net trading income -32.1 34.8 66.9 -/+
Other income 18.2 36.1 17.9 98.4%
Net other operating income/expense -0.5 -0.9 -0.3 59.4%
Total income 229.0 289.2 60.2 26.3%
Net impairment losses and fair value change on loans and advances 0.2 0.8 0.7 417.4%
Overhead costs and depreciation -109.3 -101.4 7.9 -7.2%
Taxes on Group’s balance sheet items -36.5 -36.8 -0.3 0.8%
Profit before tax of Financial Markets 83.4 151.8 68.4 82.0%

The profit before tax of Financial Markets in 2019 was driven by the following factors:

by PLN 60.2 million, i.e. 26.3% year on year driven by an improvement of net trading income by PLN 66.9 million mainly due to a higher foreign exchange result supported by higher volume of transactions conducted with clients. At the same time, the core income decreased year on year: net interest income by PLN 18.0 million (-7.1%) mainly due to lower yields on treasury bonds and net fee and commission income by PLN 6.3 million (-62.7%) due to an increase in commission costs

by 7.2% year on year to PLN 101.4 million as a result of lower material and personnel costs;

at PLN 36.8 million, i.e. similar to the level from 2018
(+0.8% year on year)

Activity of the Financial Markets segment in 2019

In 2019, the activities of the financial market products sales area were focused on the preparation and running of projects aiming at improving customer service and increasing the number of clients using digital channels. The work resulted in the desk for managing clients who independently conclude transactions on the currency platform (mPlatforma Walutowa). We also provided new margin policy for the clients of Corporate Banking.

Additionally, the Financial Markets Sales Department undertook activities that affected the volume of transactions and income generated from the bank’s cooperation with clients:

  • Low volatility made it necessary for sales teams to step up their efforts in acquiring new clients over the phone, which eventually pushed the margin on telephone transactions with corporate clients up by 14.8% year on year;
  • The margin on transactions of corporate clients concluded via the currency platform grew by 15.9% year on year;
  • Intensive acquisition measures in Retail Banking resulted in margins going up by 24.9% in this segment. Almost 26,000 corporate clients (an increase by 12.6% year on year) and more than 116,000 individual clients (an increase by 131.4% year on year) used the currency platform. The number of new private banking clients using the DSM offer totalled 250;
  • 1% of FX transactions in Retail Banking were concluded via digital channels (online banking – 42.0% and mobile banking – 57.1%);
  • For the first time ever, the Commodity Transactions Sales Division exceeded the PLN 10 million threshold margin on commodity price hedging transactions concluded by corporate clients (PLN 10.5 million), which accounted for a 35.1% increase year on year. Organising the Polish day of the London Metal Exchange (LME) in Warsaw (in cooperation with the LME) and participating as a speaker in the event held in London helped mBank reach an even greater number of clients in Poland and make a name for itself abroad. Owing to the almost finished project of automating transaction recording and confirmation, the commodity business will reach a higher level and continue to grow dynamically in 2020;
  • The sales projects team processed over 100 structured finance and CRE projects jointly with specialised entities from the corporate banking area and mLeasing, thus increasing income from commodity price hedging transactions by more than 20.0% year on year. In mid-2019, new rules for cross-selling of derivatives were developed to bring the sales of such instruments into compliance with requirements of MIFID II.

mBank’s market shares in specific financial instrument markets as of November 30, 2019, are presented below:

Treasury bills & bonds IRS/FRA
mBank 11.3% 15.1%

Financial Institutions

The Financial Markets area covers relations with financial institutions, focusing mainly on raising capital from other banks and placing excess funds with them.

As at December 31, 2019, mBank had 9 active received loans in the amount of PLN 4,044 million, of which the utilized value stood at PLN 3,579 million. In 2019 four loans in EUR were repaid at the total value of PLN 1,703 million. Additionally, we received a new loan in EUR in the amount of PLN 532 million. Concerning all transactions described above, net debt of mBank resulting from loans received from financial institutions was reduced by PLN 1,573 million compared to the end of 2018. At the exchange rates from the end of 2018, the decrease would amount to PLN 62.5 thousand.

At the end of December 2019, mBank’s exposure of loans granted to other banks reached the equivalent of PLN 145.7 million (an increase compared to PLN 124.2 million at the end of 2018). mBank’s portfolio comprised short- and medium-term active loans granted to financial institutions from Poland and abroad.

The greatest accomplishments of the Financial Institutions Department in 2019 included:

  • EUR 150 million from the European Investment Bank (EIB)
  • acquiring several new loro accounts and maintaining a position as one of the leading Polish banks in handling settlements in the polish zloty
  • opening new nostro accounts in USD, TRY and ZAR.

Moreover, in 2019 the Financial Institutions Department continued to actively support trade transactions concluded by Polish exporters by offering short-term financing to financial institutions. At the same time, the bank was still serving banks from the Commonwealth of Independent States (CIS) and offering them medium-term loans secured with KUKE (Export Credit Insurance Corporation) insurance policies.

Custody services

mBank provides services including settlement of transactions in securities registered in local and foreign markets, safe-keeping of clients’ assets, maintenance of securities accounts and registers of securities in non-public trading, maintenance of asset registers of pension funds and investment funds, monitoring the valuation of their assets, and processing corporate actions. mBank’s custody clients are mainly financial institutions, in particular investment and pension funds, local and foreign financial institutions, banks offering custodian and investment services, insurance companies, asset management institutions and non-financial institutions.

In 2019, the number of served investment funds increased by 11% year on year.

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