 |
 |
 |
 |
|---|---|---|---|
| Our clients | Our employees | Mobile application | Transactions |
|
5,662,000 retail clients
29,100 corporate clients |
6,688 FTE in mBank Group | 2.2 million users |
12.1% market share in card transactions (9M 2020) |
Since its beginings, mBank sets a path for changes and innovativeness in the banking sector. We have been the first internet-only bank in Poland. We have been effectively implementing the strategy which allows us to maintain the leading role in mobile banking. We provide customers with the possibility of managing their finances wherever they are.
mBank shares have been listed on the Warsaw Stock Exchange (WSE) since 1992. mBank shares are included in the indexes such as WIG30, WIG-Banks and WIG-ESG.
| Mobile distribution channel | Clients logging in to the account via mobile devices | Paynow | mAuto |
| 20% of cash loans sold via mobile app |
77% of all log-ins comes from mobile application
85% of active clients uses the mobile application |
Online payment gateway – platform for e-commerce |
Online platform for new and post-lease cars |
| Revenues | Cost to income ratio | Total assets growth | Total capital ratio |
| PLN 5,867 million | 41.1% |
+13.5% year on year |
19.9% |
| Market capitalisation | Share price | Member of the WSE indices, including: | mBank ratings |
| PLN 7.6 billion
(EUR 1.6 billion) |
PLN 179.2
(as at 30.12.2020) |
WIG BANKI
WIG 30 WIG ESG |
Fitch: BBB-
Standard & Poor’s: BBB Sustainalytics: low risk MSCI: A (ESG rating) |
Composition of mBank Group and main areas of its activity
The subsidiaries of mBank Group offer a complex service for the customers and allow for processes optimisation and achieving various business targets. The structure of mBank Group from the perspective of segments and business areas as of end of 2020, is presented below:
| Segment | Retail Banking | Corporates and Financial Markets | |
|---|---|---|---|
| Corporate and Investment Banking | Financial markets | ||
| Bank |
|
|
|
| Consolidated subsidiaries |
|
|
|
Other subsidiaries
|
|||
1mBank owns 100% shares in Asekum Sp. z o.o. and LeaseLink Sp. z o.o. indirectly, through mLeasing Sp. z o.o.
2Previously named Garbary Sp. z o.o.
In line with the resolution of the Supervisory Board of the bank from June 25, 2020, we reorganised the business areas of the bank in order to increase efficiency of organizational structure and processes. Since January 1, 2021, the financial markets area has been incorporated within other business areas of the bank.
On December 22, 2020 the Management Board decided to establish its own investment fund company by way of founding a company under the name of mTowarzystwo Funduszy Inwestycyjnych Spółka Akcyjna (mTFI S.A.). mTFI S.A. will be a wholly owned subsidiary of the bank. The bank has started a formal, legal and regulatory process aimed at registration of mTFI S.A. in the National Court Register and applying for a consent of Polish Financial Supervision Authority to conduct operations of an investment funds management company. The investment fund company will complement the existing investment fund supermarket, currently offering over 250 funds. Running an investment fund allows for a faster reaction to the clients’ needs, especially in a current, fast changing environment. We will also be able to better tailor the offer to the ESG standards.
mBank Group (including consolidated subsidiaries) as at the end of 2020 was composed as presented on the diagram below.
Key Subsidiaries of mBank Group from the perspective of client offer
- the longest track record of issuing covered bonds on the Polish capital market
- ensuring the stable, long-term and safe funding of the Group with the use of pooling model in co-operation with mBank
- improving stability and diversification of mBank Group funding through raising long-term funding in form of mortgage covered bonds in PLN and FX
- analysis and advisory services addressed to investors and entities active on the commercial real property market
- rating of Moody’s Investor Services: Aa2 – an increase of the rating from Aa3 resulting from an update of the agency’s methodology presented in the “Country Ceilings Methodology”
- offer including leasing, loans, car fleet rental and management for both corporate clients and individuals
- various leasing products in corporate segment, including lease of private and commercial cars, heavy transport vehicles, car fleet management, lease of machines and equipment, real property lease
- leasing as a payment method for e-commerce offered by LeaseLink
- online car sales by mAuto.pl portal. The offer comprises new and used cars, financed by leasing or long-term rental, provided in e-commerce mode, including home delivery or possibility of return
- fifth position on the Polish factoring market among the members of the Polish Factors Association – position maintained at the level from 2019
- financing of ongoing business operations, receivables management, credit protection, maintenance of debtors’ settlement accounts and enforcement of receivables; the offer includes also domestic and export factoring with recourse and credit protection, as well as import guarantees
- mFaktoring’s offer available in all mBank branches providing services to SMEs and corporations in Poland
- intermediary operations as an open platform for selling financial products of various institutions, including mBank
- the offer includes loans, accounts, insurances for both individuals and companies
- offer of 13 financial entities in more than 210 outlets across Poland
mBank’s Authorities
Supervisory Board of mBank
As of December 31, 2020, the Supervisory Board of mBank S.A. was composed as follows:
- Agnieszka Słomka-Gołębiowska – Chairwoman of the Supervisory Board
- Jörg Hessenmüller – Deputy Chairman of the Supervisory Board
- Tomasz Bieske – Member of the Supervisory Board
- Marcus Chromik – Member of the Supervisory Board
- Mirosław Godlewski – Member of the Supervisory Board
- Aleksandra Gren – Member of the Supervisory Board
- Sabine Schmittroth – Member of the Supervisory Board
- Bettina Orlopp – Member of the Supervisory Board
There are four independent members in the Supervisory Board:
- Agnieszka Słomka-Gołębiowska
- Aleksandra Gren
- Mirosław Godlewski
- Tomasz Bieske
Four committees operate within the Supervisory Board: the Executive and Nomination Committee, the Risk Committee, the Audit Committee and the Remuneration Committee. In addition, the IT Working Group meets regularly. More information: “Statement of mBank on application of corporate governance principles in 2020”.
Management Board of mBank
As of December 31, 2020, the Management Board of mBank was composed as follows:
- Cezary Stypułkowski – President of the Management Board, Chief Executive Officer
- Frank Bock – Vice-President of the Management Board, Head of Financial Markets
- Andreas Böger – Vice-President of the Management Board, Chief Financial Officer
- Krzysztof Dąbrowski – Vice-President of the Management Board, Head of Operations and Information Technology
- Cezary Kocik – Vice-President of the Management Board, Head of Retail Banking
- Marek Lusztyn – Vice-President of the Management Board, since the date of consent of the Polish Financial Supervision Authority: Vice-President of the Management Board, Chief Risk Officer
- Adam Pers – Vice-President of the Management Board, Head of Corporate and Investment Banking
For more information on changes in the Management Board and Supervisory Board of mBank, see chapter Diversity and Application of corporate governance principles.
Detailed résumés of all members of mBank Supervisory Board and Management Board are available on our website: https://www.mbank.pl/en/about-us/bank-authorities.
Geographical presence of mBank Group’s distribution channels
mBank offers its services not only in Poland, but also in the Czech Republic and Slovakia. The leading role of mobile and internet banking provider is supplemented by comprehensive service in the branches. Retail branches network covers 342 various outlets whereas corporate network comprises 46 points of service, additionally supplemented by branches of mBank Group subsidiaries. In 2020 the number of branches in Poland decreased by 11. At the same time we opened one new branch and one mKiosk in Czech Republic as well as 2 mKiosks in Slovakia. When contacting the consultants in the branches, clients can not only use products and services of mBank Group, but also install and learn to use mobile and internet banking.
Retail network in Poland:
83
mBank
branches
42
light
branches
14
advisory
centres
161
mKiosks
42
Financial centres and agency service points of mFinanse
Czech Republic
12
financial centres
and light branches
18
mKiosks
Slovakia:
4
financial centres
and light branches
7
mKiosks
Corporate branches:
30
corporate branches
16
corporate offices
Depending on their needs, our clients can take advantage of full product offering and cash services in traditional mBank’s branches. Comprehensive portfolio of more sophisticated financial products, such as mortgage loans and corporate funding, is available also in financial centres and agency service points of mFinanse. In the advisory centres, both individual and corporate clients are served, who can also use the services of mBank Group’s subsidiaries, including Wealth Management. The light branches are dedicated to distribute basic financial products and provide clients with cash services up to defined limits. mKiosks, located in the shopping malls, allow clients to familiarize with mBank’s offer, open an account and draw non-mortgage loan.
In 2020, during the COVID-19 pandemic, we have been strongly encouraging our clients to use internet and mobile banking. More information on the facilitations we offered and availability of our branches under the sanitary regime is described in chapter Activities for clients.
