entire
partial
| Primary indicators | |||
|---|---|---|---|
| Indicator number | Indicator name | Scope | Position in the report / comment |
| 102-1 | Name of the organization |  |
Key information |
| 102-2 | Activities, brands, products, and services | |
Key information |
| 102-3 | Location of headquarters | |
mBank S.A. ul. Prosta 18 00-850 Warszawa |
| 102-4 | Location of operations | |
3 countries: Poland, Czech Republic, Slovakia |
| 102-5 | Ownership and legal form | |
Key information |
| 102-6 | Markets served | |
Key information |
| 102-7 | Scale of the organization | |
Key information Shareholders |
| 102-8 | Information on employees and other workers | |
GRI tables |
| 102-9 | Supply chain |  |
Principles for suppliers |
| 102-10 | Significant changes to the organization and its supply chain | |
Since publication of last report, no material changes in supply chain of our organisation took place. |
| 102-11 | Precautionary Principle or approach | |
Management of the environment area |
| 102-12 | External initiatives | |
Growth fuelled by our clients – strategy for 2020-2023 |
| 102-13 | Membership of associations | |
Growth fuelled by our clients – strategy for 2020-2023 |
| Strategy | |||
| 102-14 | Statement from senior decision-maker | |
Letter from the President of the Management Board of mBank S.A. |
| 102-15 | Key impacts, risks, and opportunities | |
Letter from the President of the Management Board of mBank S.A. |
| Ethics and integrity | |||
| 102-16 | Values, principles, standards, and norms of behavior | |
Ethics, values and compliance |
| Stakeholder engagement | |||
| 102-40 | List of stakeholder groups | |
Growth fuelled by our clients – strategy for 2020-2023 |
| 102-41 | Collective bargaining agreements | |
0% |
| 102-42 | Identifying and selecting stakeholders | |
Growth fuelled by our clients – strategy for 2020-2023 |
| 102-43 | Approach to stakeholder engagement | |
Growth fuelled by our clients – strategy for 2020-2023 |
| 102-44 | Key topics and concerns raised | |
About the report |
| Reporting practice | |||
| 102-45 | Entities included in the consolidated financial statements | |
Activities of subsidiaries of mBank Group |
| 102-46 | Defining report content and topic boundaries | |
About the report |
| 102-47 | List of material topics | |
About the report |
| 102-48 | Restatements of information | |
No restatement has been made in the previous reports |
| 102-49 | Changes in reporting | |
About the report |
| 102-50 | Reporting period | |
About the report |
| 102-51 | Date of most recent report | |
Last report was published in July 2020 |
| 102-52 | Reporting cycle | |
About the report |
| 102-53 | Contact point for questions regarding the report | |
About the report |
| 102-54 | Claims of reporting in accordance with the GRI Standards | |
About the report |
| 102-55 | GRI content index | |
GRI Index |
| 102-56 | External assurance | |
About the report |
| Topic indicators | |||
| Economic Performance | |||
| 201-1 | Direct economic value generated and distributed | |
GRI tables |
| 202-1 | Ratios of standard entry level wage by gender compared to local minimum wage | |
GRI tables |
| 205-1 | Operations assessed for risks related to corruption | |
Ethics, values and compliance |
| 205-2 | Communication and training about anti-corruption policies and procedures | |
Ethics, values and compliance |
| 205-3 | Confirmed incidents of corruption and actions taken | |
Ethics, values and compliance |
| 206-1 | Legal actions for anti-competitive behavior, anti-trust, and monopoly practices | |
No such cases were identified |
| Environmental indicators | |||
| 302-1 | Energy consumption in the organization | |
GRI tables |
| 305-1 | Direct greenhouse gas emissions | |
CO2 emission |
| 305-2 | Indirect greenhouse gas emissions | |
CO2 emission |
| 305-4 | The intensity of greenhouse gas emissions | |
CO2 emission |
| Internal indicator | Paper consumption in the organization | |
GRI tables |
| Social indicators | |||
| 401-1 | New employee hires and employee turnover | |
GRI tables |
| 401-2 | Benefits provided to full-time employees that are not provided to temporary or part-time employees | |
Incentive system
All benefits are equally available to both full-time and part-time employees
|
| 401-3 | Parental leave | |
GRI tables |
| 403-2 | Hazard identification, risk assessment, and incident investigation | |
Ergonomics and security at the workplace |
| 404-1 | Average hours of training per year per employee | |
GRI tables |
| 404-2 | Programs for upgrading employee skills and transition assistance programs | |
Incentive system |
| 404-3 | Percentage of employees receiving regular performance and career development reviews | |
92% in mFinanse, 100% in mBank and the other subsidiaries |
| 405-1 | Diversity of governance bodies and employees | |
GRI tables |
| 405-2 | Ratio of basic salary and remuneration of women to men | |
GRI tables |
| 417-2 | Incidents of non-compliance concerning product and service information and labeling | |
No incidents of this kind were reported in mBank Group. |
| 417-3 | Incidents of non-compliance concerning marketing communications | |
No incidents of this kind were reported in mBank Group. |
| 418-1 | Substantiated complaints concerning breaches of customer privacy and losses of customer data | |
Client data security |
| 419-1 | Non-compliance with laws and regulations in the social and economic area | |
No incidents of this kind were reported in mBank Group. |
| Business segment indicators | |||
| FS1 | Policies concerning social and environmental issues | |
Polices and procedures |
| FS2 | Procedures of assessment and screening social and environmental risks | |
Polices and procedures |
| FS6 | Portfolio structure divided into business lines, regions, size (i.e. micro/SME/big) and sectors | |
Retail banking |
| FS14 | Initiatives enhancing an access to financial services for the disabled | |
Solutions for persons with disabilities |