Due to this change the bank’s IT systems must be turned off temporarily, which will take place on the weekend between 16 and 19 October 2015.

Please be informed that on 19 October 2015 the transaction service of mBank will replace the service of the former MultiBank, which will be turned off permanently.

Clients of the former MultiBank and Private Banking clients will get access to more than 200 new features, which will make the management of finances even easier. They will be able to use even faster money transfers, a smart transaction history search tool and a state-of-the-art mobile application.

The launch of mBank’s transaction service requires data to be transferred between the IT systems. For this reason, the systems must be turned off. This is why, from 16 to 19 October (from 11:00 pm on 16 Oct. to 6:00 am on 19 Oct.) the bank’s scope of operations will be limited.

The bank’s transaction service, mobile application and SMS system will not be working. As a result, transactions such as wire transfers and cash deposits will not be possible. The Private Banking Call Centre will only provide information.

For almost the whole weekend the bank will execute payment card transactions. There will be no limits for clients wishing to withdraw cash from ATMs. In the aforesaid period, cards will be deactivated only: on Saturday from 2:00 am to 5:00 am and on Sunday from 1:00 am to 4:00 am.

We apologize for any inconvenience caused and ask for your understanding. Please make all your transactions before the break.

At the same time, we hope that the use of mBank’s service (designed in line with the latest standards for such tools) will compensate you all the inconvenience related to its launch. For more information go to: mBank.pl/nowy-serwis

Most important information:
Payment cards and ATMs - available (except for: Saturday from 2:00 am to 5:00 am and Sunday from 1:00 am to 4:00 am)