Computer and mobile device protection - mBank CompanyNet

mBank uses state-of-the-art professional methods of hardware and software protection. However, security related to using Internet systems and mobile devices depends to a large extent also on the user.

Rule no. 1
Protect devices such as computers, notebooks and mobile devices which you use to perform operations on the mBank CompanyNet platform or on its integral part, the mBank CompanyMobile platform.

Rule no. 2
Tokens used for logging in and authorising orders on these platforms should not be disclosed to third parties. A password generated by the Token should only be entered when logging in to the CompanyNet internet platform or to the mobile platform CompanyMobile and when authorising orders on these platforms.

Rule no. 3
Using up-to-date anti-virus software, Internet security suites and spyware and adware, as recommended by a given producer, will improve the level of protection against malicious attacks or interferences of unauthorised persons who are active online.

Rule no. 4
Clean your computer regularly using up-to-date software listed in Rule no. 3. Update your software with the newest databases of malicious codes and software. This guarantees that your computer is protected from various spyware, adware, trojans, keyloggers, bot software as well as different bugs, viruses or hijackers.

Rule no. 5
Using a firewall ensures even better protection from unauthorised persons’ attacks on the network used by the client and his devices.

Rule no. 6
Regularly update your software, including the operating system, the browser and attack protection software. If you update your system software, it is recommended to backup the data from the given device. In the case of Windows and Internet Explorer users, we recommend visiting Microsoft Windows’s sites related to security, e.g., on a regular basis. It is also advisable to monitor sites of the producers of operating systems and of the software used on an ongoing basis.

Rule no. 7
Unknown programmes received via e-mail or downloaded from the Internet should not be installed. Using Peer2Peer software, i.e. direct file exchange systems, poses high computer security risk.
In the case of using programmes for the P2P data exchange, e.g. eMule etc., the client’s number or access passwords should not be saved in any files that are stored on a workstation. Files saved this way can be shared with other network users.

Rule no. 8
Mobile devices, on which the mobile part of the CompanyNet platform, CompanyMobile, is running, are uniquely identified thanks to unique IDs generated during the activation in mBank’s systems.

Rule no. 9
CompanyMobile should only be installed from a given operating system’s store. An application installed on a mobile phone is digitally signed by the supplier. The digital signature allows you to verify the origin of the application (whether it comes from a trusted supplier) and its integrity (whether nobody has interfered with its code since the application was created by a trusted supplier).

Rule no. 10
mBank recommends making reasonable effort to protect devices from being lost or stolen. Sensitive data saved in the memory of the device should be protected against unauthorised access.

mBank S.A. is not liable for any actions taken by the owner of a computer nor for the consequences of any interferences from third parties in the user’s personal computer or the Internet connection.