mBox – a secure platform for sharing files with mBank
what is mBox?
mBox (https://mbox.mbank.pl) is a modern and secure platform that enables file sharing between mBank and its business partners. This solution replaces the existing BOX system.
who is mBox for?
For partners who have previously used the BOX platform (https://box.mbank.pl) and still want to securely send files to mBank.
For companies and institutions that need a secure channel to exchange data with mBank employees.
how to start using mBox?
Confirm with your relationship manager or business partner at mBank that mBox will be an appropriate solution for your cooperation.
Our employee will verify whether you can use mBox. If so, they will send you an invitation to activate your account and provide the mBox user guide.
To log in, use an authentication app (e.g. Microsoft Authenticator), which you can download from an authorised store (e.g. Google Play, App Store).
During your first login, accept the Terms of Use of the mBox Kiteworks app.
migrating data from BOX to mBox
If you previously used BOX and want to transfer data to mBox:
download the files from BOX to your computer,
add them manually to mBox, following the user guide received.
important information
mBox is not for archiving files – archive your data in dedicated systems.
Files stored in mBox will be automatically deleted 90 days after they were added or last modified.
We are not responsible for the consequences of deleting files from mBox, regardless of whether the mBox user has archived them on their side.
security
We will send mBox emails from the @mbank.pl domain.
Using mBox requires the use of an authentication app (such as Microsoft Authenticator) installed on a mobile device.
When you go to the mBox website, make sure you are definitely on the right website:
make sure that the URL is correct: https://mbox.mbank.pl,
verify the website’s certificate (make sure that it is valid and issued for "mBank S.A." by the Certification Centre: DigiCert Inc.). The SHA-256 fingerprint for the mBank mBox service certificate, available at https://mbox.mbank.pl, should be: 7e7e22160b8c4c7948d8b9eab1b31aa6d0708326b7c2da50382c00681932ae42.
remember!
Do not install apps from untrusted sources (e.g. emails, chat messages)! Download the authentication app necessary to use mBox only from an authorised store (Google Play, App Store).
Should you have any doubt, e.g.
you don't know if you're on the right website,
the link you received directs you to a website that is probably impersonating the mBox website (for example, it does not have a valid certificate),
you have received an email with an installation file,
someone is urging you to install apps or programs from untrusted sources (outside the authorised store) and claims that it is necessary to use mBox,
do not enter your login credentials on such a website and do not install any apps or programs.
Report any such situation to us and forward the link to the website and the email received to alert@mbank.pl or contact the Corporate Customer Centre.