How to securely log in to mBank?
How to securely log in to mBank?
Your login credentials are the key to your funds. Just like you keep your house keys safe, you should follow login security rules to protect them.
How to securely log in to the online banking
in your browser’s address bar, enter mbank.pl and click on ‘log in’ (top right corner).
do not search for login pages in a browser
Scammers can buy advertisements that are displayed as search results when you look for the bank’s website. In reality, however, these are often fake websites where your data can be stolen.
never enter your login details on websites linked in text messages, emails, on social media platforms or messaging apps
check the website certificate, which verifies the identity of the website. To learn what a website certificate is and how to check it, go to our security website – the ‘secure online banking’ tab (at the bottom of the page).
do not log in whenever you notice anything unusual, e.g. an additional field to enter your confidential data (such as your PESEL no., ID card details, payment card details etc.)
Report such websites to us at alert@mbank.pl. Provide the address of the website, tell us how you found it and share your doubts (if possible, attach a screenshot of the website, making sure it does not contain any confidential data).
How to securely log in to the mobile app
never share your PIN to the app with anyone; remember that mBank employees will never ask you to provide your PIN
set a different PIN to the app than the ones you use e.g. for your card or phone
never enter your PIN on websites (in the browser)
when entering your PIN, make sure it cannot be seen by others (especially in public places)
always block the phone screen – this way, unauthorised persons will not have access to your phone
Make sure to also follow other secure online banking rules:
download applications only from official stores (Google Play Store, Apple App Store, AppGallery),
update your phone’s operating system on an ongoing basis,
before scanning a QR code, make sure you know the sender
Remember that the security of your money is also up to you. For more information on secure mobile banking use, go to our website: LINK: Secure mobile app – stay safe online | mBank.pl