customer centre
Support for SMEs and Corporate users in terms of electronic and Internet banking.
from landline phones, single connection fee for the whole call, regardless of its duration
for mobile phones and international calls, call charge according to the operators’ fees, as per the current price list
from landline phones, single connection fee for the whole call, regardless of its duration
for mobile phones and international calls, call charge according to the operators’ fees, as per the current price list
from landline phones, single connection fee for the whole call, regardless of its duration
for mobile phones and international calls, call charge according to the operators’ fees, as per the current price list
out of concern for the security and convenience of our clients we have opened a hotline - Customer centre
In the Customer centre you may obtain information about
products and services of electronic and transactional banking, in particular: mBank CompanyNet, BRESOK, Multicash and bank account, products related to the management of receivables collection, corporate and prepaid cards
status of orders processed by electronic banking systems
account balance and account history
technical support
functioning of tokens, qualified and authorisation certificates as well as electronic signatures
integration of the bank's electronic banking systems with the client's systems
training in the use of electronic banking systems
recovery of archival account statements
ongoing support and details of using the electronic banking systems, in particular: logging in to the electronic banking systems, executing orders and instructions
generating and downloading reports, verifying the status of orders and instructions
documentation concerning electronic banking
Customer centre is open from Monday to Friday, from 8:00 to 18:00.
IVR - telephone service system in the Customer centre
For your convenience, we would like to present to you the central functions of our telephone service system:
For service in English, press 7.